Shipping Information

Processing Time

Effective Date: June 20, 2026

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

  • We offer standard and expedited shipping options at checkout.

  • Shipping availability and delivery times may vary based on destination.

Domestic Shipping

  • Orders within the United States generally arrive within 3–7 business days after shipment.

  • Delivery times are estimates and not guaranteed

International Shipping

  • International shipping may be available to select countries.

  • Customers are responsible for customs duties, import taxes, and additional fees imposed by local authorities.

  • Lace&Luxe is not responsible for customs delays.

Tracking Information

  • Once your order ships, tracking information will be sent to the email address provided at checkout.

Incorrect Addresses

  • Customers are responsible for providing accurate shipping information.

  • Lace&Luxe is not responsible for delays, losses, or additional shipping costs resulting from incorrect addresses.

Lost or Stolen Packages

  • Once a package has been marked as delivered by the carrier, Lace&Luxe is not responsible for lost or stolen packages.
  • Customers should contact the shipping carrier directly to file a claim.

Shipping Delays

  • We are not liable for shipping delays caused by weather conditions, carrier disruptions, natural disasters, customs processing, or other circumstances beyond our control.

Contact Us

If you have any questions, please contact us:

Email: sales@laceandluxeofficial.com

Phone:914-498-1807

Address: 55 Smith Drive, Mt. Vernon, NY 10552