Last Updated: June 20, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the Lace&Luxe website located at Lace&Luxeoffical.com (the “Website”) and the purchase of our hair care products, hair extensions, wigs, and related beauty products. By accessing our Website or purchasing products from us, you agree to be bound by these Terms.
Lace&Luxe is a beauty brand based in New York, United States, specializing in hair care products, hair extensions, wigs, and related beauty accessories.
You must be at least 18 years old or have permission from a parent or legal guardian to use this Website and make purchases.
We strive to accurately display our products, descriptions, colors, textures, lengths, and images. However, actual product appearance may vary depending on your device settings and natural variations in hair products. We reserve the right to limit quantities, discontinue products, modify pricing without notice, and refuse any order at our sole discretion.
By placing an order, you represent that all information provided is accurate and complete. All payments must be received before orders are processed and shipped. We accept approved payment methods displayed during checkout. In the event of pricing errors, product availability issues, or suspected fraudulent activity, Lace&Luxe reserves the right to cancel or refuse any order.
We ship within the United States and to selected international destinations. Shipping times are estimates only and are not guaranteed. Lace&Luxe is not responsible for delays caused by shipping carriers, weather, customs, incorrect customer information, or events beyond our control. Ownership and risk of loss transfer to the customer once the package has been delivered to the shipping address provided.
Due to the hygienic nature of hair extensions, wigs, and beauty products, all sales may be considered final unless otherwise stated in our Return Policy. Returns or exchanges may only be accepted if the item is unused, in original packaging, and security ties/seals remain intact. Lace&Luxe reserves the right to deny returns that do not meet these requirements.
Our hair extensions and wigs require proper care and maintenance. Results may vary based on installation, routines, treatments, heat, and environment. Lace&Luxe does not guarantee specific results regarding hair growth, longevity, or appearance. Improper use may void any applicable product guarantees.
Our hair products are intended for external use only. Customers are responsible for reviewing ingredients and conducting a patch test. Lace&Luxe is not liable for allergic reactions, irritation, misuse, or failure to follow instructions. Information on the Website is for informational purposes only and not intended to diagnose, treat, or cure any medical condition
All content, including logos, names, images, graphics, videos, text, designs, and marketing materials, is the exclusive property of Lace&Luxe and protected under intellectual property laws. Unauthorized use is strictly prohibited.
You are responsible for maintaining the confidentiality of your login credentials and notifying us immediately of any unauthorized use. Lace&Luxe is not responsible for losses resulting from unauthorized account access.
You agree not to violate laws, use the Website for fraud, upload harmful software, attempt unauthorized access, or interfere with Website functionality.
To the maximum extent permitted by law, Lace&Luxe shall not be liable for any indirect, incidental, or consequential damages. Our maximum liability shall not exceed the amount paid for the product.
You agree to defend and hold harmless Lace&Luxe and its affiliates from any claims or expenses arising from your violation of these Terms or misuse of our products.
Your use of our Website is also governed by our Privacy Policy.
These Terms shall be governed by the laws of the State of New York and the United States.
Lace&Luxe reserves the right to update these Terms at any time, effective immediately upon posting. Continued use constitutes acceptance.
If you have any questions regarding these Terms & Conditions, please contact us at:
